Intermediate Course Outline

agileware university
So now you have the basics under the belt. You are one of the following roles and you would like to increase your effectiveness in communication and collaboration within the organisation:

    • Area Managers
    • Organisational Change Agents
    • Development Managers
    • Developers
    • Testers
    • Business Analysts
    • Real Scrum Masters
    • Product Managers
    • Project Managers
    • CTO’s
    • CIO’s
    • CEO’s

User Stories

During this course we go head to head with the challenges on writing user stories in agile. We look at not throwing away documentation completely but finding a compromise that suits different agile role players: users, developers, analysts & testers.


Having Retrospectives in which there is continues reflection on processes and the willingness for improvements are a challenge. We look at what is the goal of a retrospective and when will it be seen as a meaningful retrospective. Working with people is never an easy matter not even mentioning approaching those difficult conversations? We will look at how to start a conversation without it turning for the worst and look at some methods for handling these difficult conversations.

Having open collaborative conversations

We reflect on some valuable techniques to facilitate effective conversations within your organisation that get results.


Go into detail about some real day to day challenges we face in the work place around communication and collaboration. Being able to communicate effectively will assist you in more than just your work place. Focus solely on user stories which tend to not get the attention it deserves to effectively describe business requirements. To improve and adapt is part of agile. By focusing on the retrospective we ensure you will be aware of improving your agile environment.

But this won’t be a quick skimming through all the facts kind of course. You will get practical exercises to implement and to work through.

Who will need this course?

Anyone that is interested in understanding user stories, Retrospectives and honest conversations:

    • For real Scrum Masters
    • Product Owners
    • Business Analysts
    • Project Managers
    • Account Managers
    • Area Managers
    • Change agents
    • Organisational change agents
    • Development Managers
    • Product Managers


36 hours of Class time.

Every Thursday for 1 ½ hours starting from 18:00.


6 month course

First Course date:

4 February 2015

School Fees

R21 000 p.p.

Prescribed books for this course

1. Straight Talk – conversations at work that gets results by Maureen Collins
2. User Stories Applied by Mike Cohn
3. Agile Retrospectives by Ester Derby & Diana Larsen

Straight talk imageUser stories imageAgile retro image

Outcome of the course

Once you have completed the course you will be able to do the following:

    • Qualify to register for our Advanced course.
    • Writing quality, effective user stories the agile way describing requirements from users accurately
    • Able to communicate effectively in all situations
    • Able to implement and implement the behaviour and culture of continuous change
    • Able to resolve conflicts with ease


Keen to register and get started? Please send us an email to to get in touch with us, and we’ll contact you about further information that we will need