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Atlassian™ Jira™ – Enhanced customer experience

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Enhanced customer experience is only possible if you know your team and company’s performance

Part of creating an enhanced customer experience through our experience on implementations is knowing how your team and business are doing against set targets and SLA’s and getting feedback from your customer.

To achieve this we need to look at:

  • Setting targets for the team to meet: financially and service delivery related
  • Send out customised customer feedback surveys for better feedback
  • Monitor progress via custom reports

Overview of the solution:

The reporting solution provides you with the following benefits:
  • Ideal for users who use Jira™  as their main operational system
  • Not tied to the Jira™ user licensing tier
  • Pulling data from many systems into a single view.

Download a PDF containing more details about the offering: Enhanced customer experience creation

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