When evaluating a tech framework to build a product it is important to take the following into account:
Language is the language used to code applications or products. This is the technical version of the spoken language . Frameworks are built on-top of 1 or more languages and are aimed to make development easier by cutting down on the amount of code we ...
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Infoware Studios has been chosen to speak at the 3 days Atlasssian Summit 2019.
Date: April 9 – 11
Venue: Las Vegas
Our CEO, Tania van Wyk de Vries will be covering JIRA Service Desk with the topic Improve Customer Service with Automated Sales and Order Lifecycle Processes Using Jira Service Desk.
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Infoware Studios will be hosting all the people who are in the product development space, business or tech focused for an evening to reflect on product development. Make sure not to miss out!
Date: 12 March 2019
Time: 18:00 – 19:30
Venue: Embury Institute of Higher Education: Waterfall Campus – Cnr Waterfall & Simlak Drive, Waterfall Country Estate, Gate 1 Midrand 1685
Live Streaming: Infoware Studios Facebook Page
It is going to be an evening of reflection ...
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New to Jira Service Desk? If yes, you probably want to review these FAQ’s.
When working with customers who are not familiar with Jira Service Desk we often get asked a couple of questions that pops up across more than one customer. We are sharing those questions with you here to help you get clarity during your tool discovery process.
There are 3 applicable user types for Jira Service Desk:
Jira Service ...
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We outline some of the key lessons learned or common mistakes made by business owners, entrepreneurs and corporate product owners when building a new product to take to market or when evolving existing products to be better suited to existing customers.
The product owner role for product development is critical.
What is a product owner? Definition: the product ...
Continue Reading →The Agile Manifesto written in 2001 in essence is a set of four values and twelve principles.
Agile Maniesto
“We are uncovering better ways of developing
software by doing it and helping others do it.
Through this work we have come to value:
“That is, while there is ...
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PMO as per Wikipedia
A project management office, abbreviated to PMO, is a group or department within a business, agency or enterprise that defines and maintains standards for project management within the organization. The PMO strives to standardize and introduce economies of repetition in the execution of projects. The PMO is the source of documentation, guidance and metrics on the practice of project management and execution.
PMOs may take other functions beyond standards ...
We are very excited to launch a jam packed training calendar for 2018.
We are introducing a few new public courses that we have been running on demand for clients over the last 2 years. With the increase in the Atlassian toolset adoption and it being the number one agile project management tool globally you can be sure to benefit from our new courses combining our deep experience with agile delivery together with the Atlassian toolset.
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17
JAN
2018
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Agile isn’t something that can be learned in-depth in a couple of days. Certain agile basic concepts can be learned in 2 and 3 day agile courses, but what happens when you get back at the office and you receive scenarios that weren’t quite covered during the course?
At Infoware Studios, we have identified agile as ...
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Sometimes when developing a Jira plugin which creates customfields on installation, it does not enable automatically when Jira app is restarted, the reason being that the code which is used to add the customfields implemented from the class :InitializingBean, maybe with the class :DisposableBean. To remove somethings on plugin disable/uninstall as follows:
public class MyPluginInstaller implements InitializingBean,
DisposableBean {
@Override
public void destroy() throws ...
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We have had many debates over the last couple of years on agile tooling, what works and what does not work. When agile is scaled and needs to solve enterprise wide problems, the reality is that agile tools are a must.
Manual interactions and collaboration between people becomes too time consuming and it is difficult to coordinate schedules to have all the right people in the same room at the same ...
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From a support and maintenance perspective is it crucial to understand where to find your Jira license and Plugin licenses on your instance. Some users / clients only make use of certain plugins. To understand where to view your Jira license is vital if no one is really monitoring it. Or if it is your role to do so.
The first step will be to have either admin rights or system admin rights. Depending on how your ...
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I can’t say that I’ve worked in every single company in the world so my reference point may be limited, however I do have enough experiences to be able to put together a comparison or two.
Working at Infoware Studios has been… how do I put it… colourful. I worked in an advertising agency where a pool table and Friday night drinks meant “job satisfaction”, and as for a corporate ...
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Sometimes you want to create a Jira plugin which uses screens on it, but you don’t want to add the screens manually, thus the plugin itself has to install its own screens on installation which it is going to use.
Now in the plugin framework you have a file “atlassian-plugin.xml” which is where you insert modules which are going to be used by the plugin. This line of code:
<component key=”pluginInstaller” class=“path-to-the-class-‘PluginInstaller’ ”/>
has to ...
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