The Role of the Scrum Master

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The Role of the Scrum Master

As stated in our post on The Role of the Product Owner,  Agile Scrum Masters face frequently asked questions about the agile process on a daily basis. These series of posts aim to address some of the most common questions.

Our previous post dealt with The Role of the Product Owner. We now take a look at the role of the Scrum Master. 

Question 1:

How does the Scrum Master shield the team from the rest of the organisation in terms of putting in items in an active sprint?


By continuously driving the principles of agile. Ultimately it is the Product Owners responsibility to protect its Product and backlog and the team that needs to deliver that product. Teach the teams to direct requests to the Product Owner. If the Product Owner is the culprit it’s the Scrum Masters duty to address it and to ensure it doesn’t happen again.

Question 2:

What will the Scrum Master’s role be during UAT and Go-Live? Should I be involved during these phases, or only limited to helping set-up meetings etc.?


This will be dependent on whether your teams are running on Scrum or Kanban. On Scrum the UAT issues will be resolved in a normal scrum cycle. The Scrum Master will have all the usual responsibilities. On Kanban UAT will just be one of your steps in the workflow. Some of the Boundary meetings will fall away and thus the Scrum Master will have fewer meetings to facilitate.

Question 3:

As a Scrum Master, where do I log my impediments for my team?


The Scrum Master will either use a Scrum Board or Kanban Board. Preferably Kanban as the impediments the Scrum Master will chase be daily.

Question 4:

As a Scrum Master how do I manage my tasks on our Scrum Master Board? Do we create meeting tasks or just impediments?


Both. As facilitating meetings is seen as part of a Scrum Masters responsibilities, it also needs to reflect on your board.

Question 5:

How do I motivate my team as a Scrum Master?


By showing the team continuous improvement of their quality of work and velocity. And by ensuring that the team works in a friendly and positive environment.



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    1. Kathy Consigli  November 26, 2013

      I’ve just linked a post over to your blog. I don’t think you’ll mind as I think philosophically we’re on the same page. ScrumMaster as a tool doesn’t bend Agile, but it does bend some current practices labelled as ‘strictly Agile’. Your thoughts?

    2. Chris  December 11, 2013

      Completely agree. Agile is a guideline and isn’t a blueprint that will work exactly the same for every company and team.

      Kind regards,


    3. Chris  December 11, 2013

      One last thing in regarding the tools.

      A company should get the freedom to chose a tool to use for Agile that will fit in with the company and teams.